Amrit Dhangal is the co-founder and chief operating officer at Acquire, a software platform empowering companies to rise to the next wave of customer experience. Amrit has spent the majority of his career helping organizations ranging from small teams to Fortune 500 brands unlock growth and improve processes across sales, support, and service. His expertise in customer experience and customer service software has made it possible for hundreds of companies to pursue meaningful digital transformation.
Day 1: Sep 21, 2021
12:30 pm
12:30 pm
SPONSOR INDUSTRY EXPERT: CX TECH STACK
What Your CX Tech Stack Needs for the Next Wave of Digital Transformation
The vast number of solutions exploding across the CX digital transformation space make it difficult to know which ones to invest in. Leverage the latest technology making waves in customer experience to improve your customer journeys and maximize business impact. Design your ideal tech stack to:
• Coordinate your customer response across all channels for increased attraction and retention
• Create context by collecting, analyzing, and deriving valuable insights from your customer data
• Deliver seamless, collaborative experiences that make your brand memorable
Day 2: Sep 22, 2021