(CX)Pivoting CX – Webinar – Preview from Strategy Institute on Vimeo.
Consumer’s needs are rapidly changing as a result of the Coronavirus crisis. To quickly adhere to these needs, businesses are quickly pivoting their customer experience strategy to keep up. Watch a snippet of our CX webinar addressing the massive change many businesses had to endure when COVID-19 took a hit.
To watch the full webinar, please visit